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Customer Story

How a Major Public Health System Transformed IT Contractor Engagement 

And Saved Nearly $300K in the Process

See Revuud In Action

 

About the Organization

This major public health system serves as a critical safety net provider in a large metropolitan area. With over a million patient visits annually, the system includes a flagship 900+ bed hospital, a network of community health centers, school-based clinics, and specialty facilities. It is also a Level I trauma center and a key teaching affiliate for a prominent medical school.

With more than 11,000 employees and a mission grounded in service and accessibility, the organization continuously seeks more efficient ways to deliver care — without sacrificing quality. 

The Challenge

Like many large health systems, this organization relied on high-quality IT consultants to support a complex and growing infrastructure. However, their traditional staffing model created friction: inflated rates, lack of visibility, slow hiring cycles, and limited internal control.

They were ready for a change — through an introduction from a regional hospital association, they found a new way forward with Revuud.

The Revuud Partnership

The health system officially partnered with Revuud on June 1, 2023. Just six months later, their first IT engagement launched through the platform — and results followed quickly.

Using Revuud, the organization gained direct control over its contractor pipeline, enabling faster onboarding and centralized tracking of hours, performance, and cost.

Contractors were brought on to support Epic application services, Epic Community Connect, data and analytics, interface development, and project management.

“Revuud has completely changed how we manage our third-party IT contractors. We’ve gained visibility, control, and significant savings — all while keeping top talent in place to support our critical IT projects.”
IT Leadership Team Member - Large Public Health System

Results

Since their first engagement began in December 2023, the system has realized approximately 30% savings on IT contractor spend — and the program is just gaining momentum.

They are now projected to save more than $750,000 in 2025 by managing contractor relationships directly through the Revuud platform.

Engagements

10,000+ consultant hours logged

Resource Value

89% of extendable engagements were extended




Cost Efficiency

Anticipated $750K+ in annual savings with an average $30/hour savings

“We built Revuud to give healthcare systems the tools they need to own their contractor relationships — and this organization has done exactly that. Their results are a testament to what’s possible when you put control back in the hands of the customer.”
Dan Schubert, CEO & Co-Founder of Revuud

The Future

The contractor program is now more agile, efficient, and scalable than ever — and the numbers speak for themselves. With key consultants being extended and monthly savings growing, the system is building a smarter, more sustainable workforce model.

“We built Revuud to give healthcare systems the tools they need to own their contractor relationships — and this organization has done exactly that. Their results are a testament to what’s possible when you put control back in the hands of the customer.”
Dan Schubert, CEO & Co-Founder, Revuud

This case is just one example of how healthcare organizations are rethinking third-party IT talent — and realizing significant returns.

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